Shipping & Payment

A Promo Code can be applied in the checkout area of the shopping cart. After you select “checkout,” there will be an area on the right side of the page to add the code and your discount will be processed.

Outside of the US we currently ship to Canada. We are in the process of adding more countries. Please inquire if you want to find out when shipping will be available elsewhere.

We do our best to ensure that all of your orders arrive together. However, depending on the amount of stock at our various fulfillment centers, orders may arrive separately from our different centers.

Orders within the US typically ship out within a few days and arrive within one week if you choose standard shipping, and within 3-5 days if you choose expedited. Due to the Covid-19, many carriers are overwhelmed by increased demands and therefore intermittent delays may occur.

We accept all forms of payment: Visa, Mastercard, Amex, PayPal and even Amazon Pay!

Orders shipped within the Continental US over $50 have free shipping! For orders under $50, shipping within the US depends on the type of product and is calculated at checkout. Standard shipping is between $5.95 and $6.95. Expedited shipping is a flat rate of $11.95 within the Continental US.

Shipping to Canada is calculated at checkout.

Many of our products can be found on Simply search Alaya Naturals.

Order Changes

We want more than anything to support your wellness journey and are always here to help. Should a problem arise with your order or if you’d like to make a change, please reach out to and we will happily assist you. 

If you need to cancel an order, please reach out to and we will be happy to assist you.

We strongly believe in our products, however because our products are all natural we have a 30-day return policy. If 30 days have gone by since your purchase we cannot provide a refund. Please check out our “Refund” page to learn more.

About Alaya Naturals

Tired of added sugars and chemicals, Shauna Reiter, our founder, started Alaya to create a line of supplements that was completely based on natural wellness. We are focused on sustainability, quality and transparency. Learn more at our "About" page.

Alaya Naturals delivers eco-conscious nutrition that is ethically- sourced and sustainable. Our ingredients are the purest available, and they work. Learn more at our "About" page.

All of our products are non-GMO and, whenever applicable, certified USDA Organic. Each individual product page provides details on certifications.


All of our products are manufactured in the US.

Our mixes were thoughtfully formulated based on the intelligence and expertise of nutritionists, doctors, and wellness practitioners whose collective wisdom alongside the insights of Shauna Reiter birthed the purest nutrition on the market.  

Information regarding allergens such as soy, dairy, and gluten are listed under Supplement Facts on our website. Please refer to the specific supplement in question for additional information. 

Our vegetarian and vegan products include: Green Superfood, Plant-Based Protein, Turmeric, Spirulina, Olive Leaf Extract, Greens Tablets, and Biotin. 

While we don't have Keto-specific products, all of our products can be incorporated into a Keto-friendly diet and provide essential minerals and nutrients. 

Our products are caffeine-free with the exception of the Green Superfood that contains the powerful antioxidant Organic Matcha Green Tea. Matcha naturally contains caffeine but its effects in the Green Superfood blend are minimal. 

We recommend that pregnant women speak with their health practitioners before consuming supplements in general. While the majority of our nutrition is absolutely safe to consume while pregnant, we advise against the Green Superfood blend due to its inclusion of adaptogens. Our protein powders, collagen powder and fish oils are excellent choices for expecting mothers. 

We recommend that anyone with significant health concerns consult with their doctor before investing in supplements. While the majority of our nutrition is recommended across the board, we advise that pregnant women and those with thyroid conditions exercise caution when consuming the Green Superfood blend due to its inclusion of adaptogens. Adaptogens may be a powerful tool for those challenged by thyroid issues, but since they have the power to influence hormones, should be consumed with the oversight of a medical professional. 

Please check out the recipe tab on our website for yummy recipes that incorporate our nutrition. We would also love to hear from you! If you have delicious recipes to share, please contact and we will feature them.


Collaboration is a key component of Alaya Naturals and part of what makes us thrive. If you are interested in working with us or have ideas you’d like to share, please contact Jen at or via Instagram. 

We currently do not have brand ambassadors, but please contact Jen at if you would like to be in touch regarding opportunities.